GOLD SUPPORT
Fluke Networks’ Gold Support is a comprehensive support and maintenance program that offers expanded coverage for Fluke Networks' products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment
Buy Gold. Make your investment count.
Protect Your Investment and Minimize Business Downtime
with Gold Membership
Gold Membership is much more than just a repair warranty. It is a comprehensive maintenance and support program that offers expanded coverage for Fluke Networks’ products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment.
3-Year Gold Membership provides a 10% discount off current Gold pricing along with 3-year price protection. On average customers can save up to 19% over 3-years by taking advantage of the 3-year Gold Membership option. Gold Membership is available for most Fluke Networks products in 1-year or 3-year (save 10% with 3-year) contracts.


Gold Membership Privileges
Technical support
Unlimited 24/7 technical expertise with local language support. Gold members are provided with direct members-only priority
phone numbers to our world-class Technical Assistance Centres (TAC).
Repair
Unlimited, no-hassle, no-charge PRIORITY repair services including labour, parts and shipping.
Loaner unit
A loaner unit or replacement unit can be provided during repair, available the next business day for ZERO downtime.
Accessories
Parts and accessories that shipped with your unit and have been qualified as defective or faulty by our technical assistance centre
will be replaced free of charge during the term of your Gold membership.
Calibration
One annual precision calibration and factory refresh per annual contract period. In addition, all accessories are inspected and
replaced if faulty.
Upgrades/Updates
Valuable software and firmware upgrades for your unit during the year giving you the latest functionality, improving technical efficiency
and troubleshooting.
Discounts and Members-Only Promotions
Special discounts are offered to Gold customers on new products, enhancements and used demo equipment.
Easy Access to Gold Entitlements
Upon purchase, your company will receive a unique Gold Membership Number and PIN for secure access to your online Gold account.
